FAQ

Shipping rates

Shipping rate $5

Free Shipping on orders over $99

How long will it take my order to ship?

Please allow for 4-5 business days for your order to be processed and shipped. We process and ship weekdays M-F. Domestic delivery takes 2-5 business days after being processed.

Can my delivery and billing address be different?

It is not mandatory but we recommend that your billing and shipping address match to prevent identity and credit card fraud. 

What if I need to modify my order?

Please contact us the same day or next day to guarantee your order modification. 

What if I need to change my shipping address?

Please contact us the same day or next day to guarantee your order modification. 

Can I get a refund or make an exchange?

No refunds, exchange only.

What is the process for returns?

contact us first before mailing the item back. sales@blackclothingbrand.com and we will provide you with instructions. 

Where do I send my returns?

641 Boulevard suite 301 Kenilworth NJ 07033

Still have a question?

Please contact us for more information.

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